Our Service
The valet trash amenity has become the #1 requested amenity by residents for multi-family communities.
Communities and owners benefit from our tailor-made valet trash service with enhanced revenue streams and increased resident satisfaction. With our service, your property’s waste management becomes convenient, clean, and predictable.
What Do We Provide?
1) Valet Trash & Recycling Service
Collection occurs 5+ nights per week, usually Sun - Thurs. We ask residents to leave their DWS provided trash bin outside their doors from 5-7pm and to retrieve their trash bins no later than 9am the following morning. Waste Collection begins after 7pm.
2) Odor Control
In hallway communities where cleanliness is a concern, our team members will be eager to help reduce odor by properly collecting and removing residential waste 5+ times per week.
3) Additional Ancillary Revenue
Our trash valet will boost your property’s net operating income significantly. In addition, our service will result in savings for your budget and will free up maintenance staff to service other pressing issues.
4) Trash Bins for All Residents
Diamond Waste Services provides each resident with DWS-branded 13-gallon trash bin. They add a sleek and uniform look to the community and prevent leaks in hallways and breezeways.
5) Competitive Advantage
DWS provides a competitive advantage over other properties by improving resident retention and satisfaction. In addition, our service increases property value with zero upfront investment.
6) Additional Security
While security is not our focus, our uniformed team members act as crime deterrents and are trained to report any suspicious activity to management, and police if needed.
How Does It Work?
Step 1:
Tie your trash bags in your DWS provided trash bin and place the bin on your doorstep between 5-7pm
Step 2:
After 7pm, a uniformed Diamond Waste Services trash porter will retrieve your waste and dispose of it properly.
Step 3:
By 9am, residents should remove their trash bins from the hallway until the next designated service time.
How Can We Ensure Quality Service?
Our Technology
Our DWS team members utilize state-of-the-art technology in order to service your property as efficiently and as professionally as possible. Our technology enables our team and property managers with the ability to hold our service team members accountable. Using geo-fencing GPS tracking data, DWS can ensure site-attendance and make sure our workers are servicing your property on-time.
Our technology also enables employees to digitally record and track every single pickup they make, or don’t make, by scanning the QR code placed on each trash bin. This helps property managers easily track when a pickup is complete, incomplete, or a trash violation has occurred.
Property managers can have confidence that our service members will service your property by using their own personal operations manager dashboard. The technology is simple, accurate, and reliable.
